Exchange & Return Policy

Changed Your Mind? You’ve Got 30 Days.

We want shopping with GymWings to be easy from start to finish.

If you change your mind, you have 30 days from delivery to request an exchange or return.

Just make sure the item is:

• Unworn and unused.
• Unwashed.
• In its original condition.
• With all original tags and labels.
• In its original packaging.

If the item has been used or its condition has changed, we may not be able to accept the exchange or return.

Socks & Underwear

These work a little differently.

For hygiene reasons, socks and underwear can’t be exchanged or returned once the packaging has been opened or the item has been tried on.

There are a few exceptions:

• The item is covered by the GymWings Golden Guarantee.
• The item has a manufacturing defect.
• We sent you the wrong product.
• We sent the wrong size or color.

If the packaging is completely unopened and the item is still in its original condition, you can request an exchange or return within 30 days.

We Got It Wrong? We’ve Got You.

If you receive:

• A defective item.
• The wrong product.
• The wrong size or color because of our mistake.

We’ll take care of it.

GymWings will cover the related shipping and exchange or return costs.

We may ask for a few clear photos of the item or packaging so we can check the issue and fix it quickly.

Return Shipping Fee

If you’re returning an item because you changed your mind, SAR 22 will be deducted from your refund to cover return shipping.

You won’t pay this fee if:

• The item has a confirmed manufacturing defect.
• We sent you the wrong item.
• The mistake was made while preparing your order.

Original delivery charges are non-refundable unless the return happened because of a GymWings error.

Couldn’t Receive Your Order?

If the courier can’t deliver your order because:

• You couldn’t be reached.
• The order was refused.
• The delivery details were missing or incorrect.

If the order is returned to us, shipping and return costs may be deducted from your refund.

Make sure your phone number and delivery details are correct and keep an eye out for the courier.

Keeping It Fair

We made this policy so you can shop with confidence.

But we may refuse an exchange, return, or Golden Guarantee request if there’s clear evidence of:

• Fraud or manipulation.
• Misuse of the product.
• Unusually repeated claims or returns.
• Incorrect or misleading information.
• Misuse of the policy.

One Last Thing

We’ll review the product and request before confirming your exchange or return.

If your item is covered by the GymWings Golden Guarantee, the Guarantee has its own terms and works separately from this standard Exchange & Return Policy.